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Customer Service

Shipping & Delivery:
Some shipping services provide an estimate for the number of days that it will take the carrier to deliver the item to the buyer. This transit time does not include our handling time. Transit time includes normal weekdays. Often Saturdays, Sundays, and major holidays are not included in transit time estimates. Cleared payment A payment is considered "cleared" after your payment has been deposited into the our Paypal account. If you pay using PayPal, the payment may clear immediately. However if you pay by eCheck, your payment may take several days to clear.
Privacy & Security:
We offer and have secure HTTPS checkout pages. These pages are safe and secure. Our pages are encrypted by a GeoTrust SSL certificate. This information can be found on every page of our site. We are also certified and verified by a third party security site. We use this information for completing and shipping an order, marketing purposes. We will never call or telemarket or share this information with third parties.
Returns & Replacements:
Hassle-free returns or replacements (i.e. Our Mistake). 14 days money back on items if not satisfied, you pay return shipping and a 20% restocking fee may apply.
When ordering we request information from you on our website Via Paypal. To purchase from us, you must provide your shipping and billing information. This information is used for billing and shipping purposes. If we have trouble processing an order, this information is then used for contacting you.
Payment, Pricing & Promotions:
Unless you ask us not to, we may contact you via email, or direct mail in the future to tell you about specials, new products or services or changes to this privacy policy.
Viewing Orders Status:
You should have received an email confirmation when order ships that includes a link to track your order. Simply click the tracking link within that message.
Updating Account Information:
On occasion our sight or paypal may ask for your information to be updated please make sure your addresses and phone numbers are correct so we can provide you the best customer service possible.